Neighbor.Systems Terms of Service
Effective: September 7th, 2024
Welcome to Neighbor.Systems! We’re excited to offer you a platform that makes your residency easier and more efficient. By using Neighbor.Systems (the “Site”), you agree to these Terms of Service, which outline how we provide our services and what’s expected of both you and us.
1. Your Acceptance of These Terms
We’re happy to provide the Neighbor.Systems Site and services, but we need you to agree to these terms before you can use them. By using the Site, you’re letting us know you agree to follow these guidelines. From time to time, we may update these terms. If we do, the new version will be posted here, and by continuing to use the Site, you’re agreeing to the updated terms.
2. Neighbor.Systems As A Platform
This platform connects residents with the properties that Berkley Management manages. We’re simply here to make the process easier for everyone. So, if there’s ever an issue between you and a property manager or owner, please contact Berkley Management right away.
3. How You Can Use the Site
We provide the Site so you can search for properties, communicate with property managers, and handle your residency-related tasks. To access the Site, you’ll need an internet connection, and any fees related to your access (like your data plan) are your responsibility.
We do have a few ground rules:
- Don’t use the Site for commercial purposes unless it’s part of an agreement we’ve approved.
- Don’t share information from the Site with competitors or use it to build your own services.
- Keep things safe and respectful. That means no spamming, hacking, or using the Site in ways that violate the law or our terms.
4. Payments
If you make a payment through Neighbor.Systems—like a rent, carrying charge, fee, or a deposit—the transaction is handled by our payment processing system. Once we’ve received the payment, your payment obligation is fulfilled. If there’s an issue with the payment (like it not being credited properly), a representative from Berkley Management will follow up with you.
Neighbor Systems does not store any bank or credit card information. All payments are processed by SlimCD, a third-party payment processor, using their 'Hosted Payment Pages' platform. By making payments through Neighbor Systems, you agree to SlimCD’s Terms of Service and Privacy Policy.
5. Creating an Account
To use certain features on Neighbor.Systems, you’ll need to make sure the information you provide is accurate and up-to-date. It’s important to keep your login details safe because you’re responsible for everything that happens under your account. If you think someone else has access to your account, let us know immediately.
6. Keeping Things Secure
We take your privacy and security seriously, but it’s also up to you to use strong passwords and protect your information. If you choose to use certain features, like signing documents electronically, it’s your responsibility to ensure they’re legally valid in your area.
7. Changes to Our Services
Neighbor.Systems is always evolving. We may update or make changes to the Site, including removing certain features, to improve your experience. We’ll try to give you notice if there’s a significant change, but some updates might happen without notice.
8. Closing Your Account
If you decide to stop using Neighbor.Systems, you can close your account at any time. If we believe you’ve violated these terms, we may suspend or terminate your account, and we reserve the right to do so without notice. If this happens, you’ll no longer have access to the Site or services.
9. Liability
We aim to provide a reliable and smooth platform, but things don’t always go as planned. Neighbor.Systems isn’t liable for any direct or indirect damages that result from your use of the Site. This includes issues like lost data or problems with transactions between you and property managers.
10. Legal Stuff
This agreement is governed by the laws of California, and any legal disputes will be handled in the courts of Sacramento County, California. If part of these terms is found to be unenforceable, the rest will still apply.
We’ve worked hard to create a platform that makes residency in a Berkley Management managed property easier for everyone. If you have any questions about these Terms of Service or need help, feel free to reach out to our support team at info@neighbor.systems. Thanks for using Neighbor.Systems!